Help Center(RedShelf version)
Where do I find my materials? Your materials will be located inside of Canvas, under a tab labeled "My Course Materials". See screenshot below:
Books tagged as "eBook", can be opened, and read on RedShelf. Books that are tagged "Physical" can be purchased from the CU Book Store.
Click the "Read Now" button to open the eBook
I do not need these course materials, how do I opt-out?
The CU Book Access Select plan allows you to choose which digital materials you wish to purchase on a material-by-material basis. You can easily opt out of digital materials by going to Canvas on a computer or phone web browser (not the Canvas app) and clicking the “My Course Materials” tab. Select the “Opt Out” button on each material you do not wish to purchase.
For each material you choose to opt out of in the Select Access plan, access will be removed for that material by the opt out deadline. Please note: if you choose to opt out of courseware, you may lose access to submit your homework via your class’s Canvas page, as an active subscription is required to submit homework via courseware.
Click “Continue” to confirm that you wish to opt out of the material.
Have a question about the eReader? Please contact RedShelf: https://solve.redshelf.com/hc/en-us/categories/115000384354-Student-Customer-Support
Have a question about how to launch courseware such as Cengage Unlimited, MyLab, MyLab and Mastering, Connect, etc. ? https://solve.redshelf.com/hc/en-us/categories/115000384354-Student-Customer-Support
Have a question on accessing your ebooks, courseware, or physical materials?
Accessing "My Shelf" Through Canvas: https://www.youtube.com/watch?v=ovXFKeXWoL0
Managing Plan Opting: https://www.youtube.com/watch?v=FgVz1QYpRI8
Accessing Your eBooks in "My Shelf": https://www.youtube.com/watch?v=WdFuExoxw_A
Accessing Courseware from "My Shelf": https://www.youtube.com/watch?v=mJX0Pcjf_EM
Getting Help: https://www.youtube.com/watch?v=U3AH5wlSXc8
Accessing Physical Materials: https://www.youtube.com/watch?v=gdceUndRAEE
Billing Questions? Please email assist@cubookstore.com for billing questions.
Question not covered here? Please email assist@cubookstore.com and we'll help you out!