Troubleshooting: I Can’t Opt Out of My Materials

1 min. readlast update: 07.30.2026

You should be able to opt-out of your materials by following the instructions from the CU Book Store here.

You can verify that you have opted out of a particular material by locating the “lock” icon next to the material’s title.

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 If you are seeing your opt-out choices reset and the lock icons disappearing from materials on your “CU Book Access” page, this may be due to an ongoing issue with opt-out choices. 

  If you want to report any issues with opting out of materials or ensure that your selections are confirmed, please contact VitalSource: https://support.vitalsource.com/hc/en-us

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